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CAMS Controller

返回搜素結果
工作參考: G4S/TP/525088/55
職位數目: 1
職位分類: 客戶服務
合同類型: 全職
薪金: Negotiable
位置: Lai Chi Kok
G4S區域: 亞洲和中東
國家:香港


G4S商業單元:
截止日期: 2017-10-06
組合介紹: To handle customer enquiries & follow-up complaint To prepare reports & related documentation 8.5 hrs shift duty (Salary 10K & above)

職位簡介:

工作職責:

  • Keep proper records on relevant log books & systems
  • Serve as Call Centre agent to answer telephone inquiries (BAS & Vehicle) or service order requests from customers
  • Handle systems generated breakdown calls; or pass it to responsible for further investigation and action
  • Input / Action temporary instructions by customer into systems
  • Prepare breakdown orders if customer require beyond Customer Care Centre
  • Communicate and co-operate with internal user to make sure installed equipment is working fine, or pass it to responsible for further investigation and action
  • Prepare daily report for Lojack & ITS to Chief Controller
  • Carry out administrative work during day-to-day operation if need

合適的候選人:

  • Form 5 or above
  • Minimum 2 years supervise experience in CAMS / Security field
  • Miner concept of Security equipment are preferable
  • Self-motivation and good communication skills
  • With good PC skills, good command of written and spoken in English and Chinese
  • Willing to work on shift duty

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